We respect your privacy and are committed to protecting the personal information you provide while using our hotel booking platform. This Privacy Policy explains how we collect, use, store, and protect your information when you browse our website, create an account, make a reservation, or communicate with our support team.
We may collect information such as your name, email address, phone number, billing information, booking details, guest information, stay preferences, and other information necessary to process and manage your reservation.
We may also automatically collect certain technical information, including device type, browser type, IP address, pages visited, and website usage information to improve platform performance and user experience.
We use your information to:
Payments may be processed through secure third-party payment gateway providers. We do not directly store complete credit card, debit card, or sensitive payment authentication details on our servers.
We may share necessary booking information with hotels, accommodation providers, payment processors, and service providers involved in completing your reservation.
We do not sell or rent your personal information to third parties.
Our website may use cookies and similar technologies to remember user preferences, improve website functionality, analyze usage patterns, and provide a better browsing experience.
You may manage or disable cookies through your browser settings; however, some website features may not function properly when cookies are disabled.
We use appropriate technical and organizational security measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or loss. However, no internet-based system can guarantee absolute security.
Personal information is retained only for as long as necessary to provide our services, manage reservations, resolve disputes, meet accounting requirements, and comply with applicable laws.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of external websites.
Depending on applicable laws, you may have the right to request access to, correction of, or deletion of your personal information. You may also request to stop receiving promotional communications.
Our services are not intended for children who are not legally permitted to make reservations or enter into contractual agreements. We do not knowingly collect personal information from children without appropriate authorization.
We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. Updated versions will be published on this website.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact information provided on our website.